We've got your booking and we're already lining up your team. Here's what happens between now and your visit.
What happens next
You'll receive a couple of automated messages confirming your date and time. Your card gets a hold 48 hours before your visit, but you are not charged until after the cleaning is done.
A few things that will help your visit go smoothly
You do not need to clean before we come, that is our job. However, having things picked up goes a long way to allowing our team to spend time on the things that really matter.
You do not need to be home for your cleaning. Many clients leave a lockbox or share a garage code so our team can get in while they are away. If you would rather be home, that works too, our team is friendly, respectful, and works hard to arrive on time.
Our products are safe for pets, so no need to worry there.
If anything needs special attention, a note in your booking or a quick text to us goes a long way.
Plans change
Cancel or reschedule more than 48 hours out and there is no charge. Inside 48 hours it is 50%. Inside 24 hours it is 100%. Full details are in our terms and conditions.
Our guarantee
If something is not right, tell us within 24 hours and we will come back and fix it. Simple as that.
Questions before your visit
Call or text us at 614-412-2960, or email hello@columbuscleaningservice.com.
A real person answers.